Terms and COnDITIONS
Terms & Conditions – Phresh Press
1. General Agreement
By submitting this form or placing an order with Phresh Press, you agree to the following Terms & Conditions. These terms apply to all custom orders, digital products, and dropshipping items.
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2. Custom Orders
* All custom orders must be approved by the client before production begins.
* Once approval is given, Phresh Press is not responsible for errors (spelling, design placement, colors, etc.).
* Turnaround times begin after final approval and payment confirmation.
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3. Digital Products
* All digital products (design files, mockups, branding assets, etc.) are non-refundable.
* Digital products are delivered electronically and no physical item will be shipped.
* Files are for personal or business use only and may not be resold, shared, or redistributed without permission.
* Due to the nature of digital products, all sales are final.
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4. Dropshipping Products
* Dropshipping items are fulfilled and shipped by third-party suppliers.
* Product availability, quality, and shipping times may vary depending on the supplier.
* Phresh Press is not responsible for delays caused by suppliers, manufacturers, or carriers.
* If there is an issue with your order, we will work with the supplier to resolve it, but resolution times may vary.
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5. Shipping & Delivery Expectations
* Estimated shipping times are provided but are not guaranteed.
* Delays may occur due to:
Carrier issues (USPS, UPS, FedEx, etc.)
Weather conditions
Holidays or high order volume
Customers are responsible for providing accurate shipping information.
* Phresh Press is not responsible for packages lost or delayed due to incorrect addresses.
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6. Returns & Refunds
* Custom and personalized items are non-refundable unless there is a proven defect or error on our part.
* Digital products are non-refundable under all circumstances.
* Dropshipping items may be eligible for replacement depending on supplier policies.
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7. Communication
* It is the customer’s responsibility to respond promptly to design proofs and communication.
* Delays in communication may result in extended turnaround times.
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8. Limitation of Liability
Phresh Press is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
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9. Agreement
By making a purchase, you confirm that you have read, understood, and agree to these Terms & Conditions.